Thank you for choosing RadarFlyDeals. We’re here to help with everything from searching and booking to refunds, itinerary questions, and technical support. Below you’ll find the best ways to reach our team, what information to include to speed up your request, typical response times, and a few tips to help us help you faster.
Choose the channel that best fits your need — for urgent booking issues use phone or live chat, for documentation or refund requests use email so you can attach files.
support@radarflydeals.com — Send booking confirmations, screenshots, medical certificates, or refund-related documents to this address. When emailing, include your booking reference (PNR), full passenger name(s), travel dates, and a short description of the issue to help us route your request to the right team.
US / Canada: (312) 680-8188
Phone support is intended for urgent requests like missed connections, imminent departures, or payment problems. Typical phone hours: Monday–Sunday, 07:00–23:00 (local time). During peak travel periods wait times may increase; please have your booking reference ready.
Use the Live Chat widget on the bottom-right of our site for quick answers about booking steps, fare rules, or simple itinerary checks. Agents can assist with real-time guidance and quick lookups. If your issue requires documentation, the agent will provide an email or ticket ID for follow-up.
Quick status updates and general questions can also be sent via our social channels. Please do not share sensitive or payment details on social platforms.
You can also use this simple form (paste into a server-side handler or connect to your existing form processor). It’s an easy way to capture details if you don’t want to email directly.
Our team handles a wide range of topics, including: booking confirmation and e-ticket issues, payment and card declines, refund and cancellation requests, name corrections guidance, baggage rule clarifications, schedule changes, and technical problems with the website or mobile experience. If the ticketing airline issued your reservation, we’ll coordinate and escalate with them when needed.
We aim to acknowledge emails within 12–24 hours and resolve most requests within 3–7 business days, depending on provider response times. Phone and live chat typically provide immediate assistance for urgent matters. Refunds and ticketing changes often depend on the airline or booking partner and may take longer to process.
For formal correspondence, document submissions, or legal notices use the address below (update with your official address if different):
We strive to make our service accessible. If you require assistance in a specific format or have suggestions for improving our support, please let us know. Your feedback helps us build better tools and faster processes for all travelers.
We appreciate your patience and the opportunity to assist. Click Search Flights to continue browsing, or use one of the contact methods above to get in touch — we’re here to help.